Thursday, March 23, 2017

Kiosk

What to do with an 12 year old laptop or desktop? Why, turn them into kiosks, of course.
I had previously tested the kiosk check-in, but on my own PC in a regular browser tab. This time I tested a proper dedicated kiosk system which will be installed in the shop for use by the customers.
An old HP Pavilion dv8000, in fantastic condition, was recently re-purposed for this task. It was too old and slow to use comfortably with a modern operating system. So the operating system was replaced with a stripped-down linux system which only runs firefox browser on one website only. And then it is full-screen, with no navigation bars or menus, restricted keyboard use, etc.
All it does is display a check-in screen for my customers. If I am busy with a customer and another enters the shop, they will have the option of checking their computer in them-self via the kiosk. I then get an alert in my customer management and trouble ticket systems to be processed with a couple of clicks. Then I will already have the basic info to get started when I am able to help them.
After turning the laptop into a kiosk, I did the same to an old desktop machine which a friend had donated.
Next I will contract a friend to make a wooden cabinet to mount either, or both, machine(s) in. There will be a window for the screen and a platform for the keyboard and mouse. The mouse and keyboard will both be knotted behind grommets, so they can't be pulled out of their USB sockets. The kiosk will need to be comfortable to use and accessible to all. Most likely it will be a box sitting atop a normal table, with the computer guts mounted inside it and an LCD panel up against the plexiglass window. Those guts might just end up being the laptop itself, with the screen detached to be mounted. Perhaps I should use both machines and make it a double kiosk, back-to-back.

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